The Language and Communications Training Unit (LCTU) specializes in designing, developing and delivering personalized training solutions in all six official UN languages. These services are available on demand and operate on a cost-recovery basis.
We collaborate closely with learning and programme managers to gain a deep understanding of their requirements, allowing us to create tailored training products that enhance staff capacity in language use and communications skills. These skills are honed specifically to address substantive UN-related topics and skill areas across all six UN official languages.
Our training frequently covers a range of essential subjects, including fundamental writing principles, effective correspondence, report writing and presentation and communication skills. We also address inclusive language, specifically gender-inclusive use of language recommendations and strategies. Customized training very often targets managers, who are responsible for editing the writing of others, and adopts a “train the trainers” approach. Delivery methods can be in person, online, or a combination of both.
We also partner with client entities to provide comprehensive training to their staff. This can involve multiple training sessions, a specially-designed training programme, or the development of toolkits and online content.
It is important to note that customized solutions typically require an average lead time of three months, along with pedagogical and financial agreements.